OrderShield Shipping Protection

We offer optional OrderShield Shipping Protection at checkout to safeguard your order against loss, damage, or theft during transit. This coverage is activated immediately and covers all damaged order items and reshipping fees.

In the event of such an incident, just email us at hello@shemugs.com and let us know what happened and we'll take it from there! If your item was damaged during transit, please include a photo of the product as well as the packaging.

Don't waste your time dealing with the claims process - we'll handle it for you!